Guides, answers and troubleshooting for every part of Raqam. Most questions are answered in under a minute — and if not, a human replies within a day.
Install Raqam, log your first expense and set the app up the way you think.
Getting clean scans, fixing what the AI misread, and splitting line items.
Natural-language entry, the spending coach, forecasts and how to correct them.
Caps per category, rollover, and getting nudged before you overspend.
PDF and CSV generation, scheduling, and what your accountant will want.
Signing in, moving to a new phone, and keeping devices in step.
Free versus Premium, switching term, refunds and student pricing.
Where your data lives, biometric lock, and deleting everything for good.
When something misbehaves — scans failing, notifications missing, app slow.
Write to a real person. We answer within one working day, usually much faster, and we do not have a chatbot deflecting you first.